FAQ’s

FAQ’s2025-03-26T10:56:51+08:00

for products & services

 

Can I customize the size and color of the Padel Court?2025-03-18T16:11:40+08:00

Absolutely! We offer fully customizable services, including size, color, and branding, to meet your unique requirements.

What materials do you use to make Padel Courts?2025-03-18T16:11:05+08:00

We use high-quality artificial turf, tempered glass, and durable frame materials to ensure the performance, safety, and longevity of the courts.

Do you offer a warranty?2025-03-18T16:10:22+08:00

Yes, we provide comprehensive warranty coverage for all our Padel Courts. The specific terms and duration can be discussed based on the product type.

How can I contact your after-sales team if there’s an issue?2025-03-18T16:09:49+08:00

You can reach our after-sales team via phone, email, or online chat. We aim to respond within 24 hours and provide solutions promptly.

Do you offer global shipping services?2025-03-18T16:09:17+08:00

Yes, we provide shipping services to clients worldwide and offer optimized logistics solutions based on the destination.

Do you provide installation services?2025-03-18T16:08:21+08:00

No, you will need to find a local installation company, but our installation team will provide full guidance to ensure the installation is completed successfully.

How do I maintain a Padel Court?2025-03-18T16:07:49+08:00

Our Padel Courts are designed for low maintenance. Regular cleaning of the artificial turf and structural inspections are usually sufficient.

What payment methods do you accept?2025-03-18T16:06:38+08:00

We accept T/T payments, and in some countries, local bank transfers are also available. For more details, feel free to discuss with our finance team.

What is the payment process?2025-03-18T16:05:55+08:00

You can start by paying a 30% deposit. Once the factory completes the production, we’ll notify you to pay the remaining 70% balance, and then arrange the shipment to your destination.

Are your Padel Courts compliant with international standards?2025-03-18T16:04:35+08:00

Yes, our Padel Courts are designed and manufactured in strict accordance with the standards of the International Padel Federation (FIP), ensuring they meet the needs of professional competitions and training.

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